Issues importing a GIS backup file
Listed below are some issues that can occur when you import a project backup file (gis extension files) and possible solutions to them.
When you import the project backup file, it must have the original file extension. (gis).
We noticed that in some cases in some systems, when downloading the file, it is renamed with the extension . zip. or .rar
If this is the case, then just rename it with the right extension ".gis"and try to import it again.
It is possible that the file has been corrupted when downloaded from our servers, this can occur due to a micro internet connection failure from the client side.
Please download the file again (gis extension file) and try to import it using the new file.
|Note:|| If you still have problems with the file, you should use a download manager such as FlashGet.|
Steps to follow: