The file is checked out but it is not available locally

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Message:

The file is checked out but it is not available locally. Undo your check out and try downloading it again.

Possible causes:

  1. The file wasn't correctly downloaded
  2. You may not have enough permissions to access the CPlanner data folder

What to do:

  1. Close Document Exchange and reopen it.
  2. Download your file again, then try opening it.
  3. If the problem persists, contact us at [email protected]