There was an error when checking out the folder

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Message:

There was an error when checking out the folder. Please try again

Possible causes:

  1. The USDA server is down, blocked or inaccessible
  2. There is an issue with your internet connection
  3. The Customer Folder changed status in the server.
  4. Your local security settings may be blocking connections to the CPlanner server
  5. Your network settings may be blocking the connection to the CPlanner server
  6. The customer folder was saved with corrupted data in the server.

What can be done:

  1. Wait a couple of minutes, then try again
  2. Check your internet connection, then try again
  3. Update the data grids in the application and verify status of the Customer Folder.
  4. Check your installed software and firewall applications
  5. If you're using a corporate network, contact your network administrator to check your permissions, and enabled connections
  6. Contact us at [email protected]